Residential Building Management

Our knowledge of strata legislation, combined with our vast experience in residential building management, gives us the leading edge in the industry. We take a dynamic and vibrant approach to ensure that we always meet the high standards we set for ourselves.


We liaise with strata managers and the Owners Corporation to provide a welcome, helpful reception service for building residents and their guests. No two buildings are the same and as such we take a tailored approach with our concierge services.

Our concierge teams manage and supervise common property, ensuring they are familiar with building site plans and by-laws.


We are proactive in noting issues or breaches and escalating them to the Strata Committee or Managing Agent.

Our concierge services include:

  • Being the personal interface for all matters to do with the building
  • Accepting deliveries, including packages, furniture and appliances
  • Arranging access for cleaners and other trades and maintenance
  • Providing access to keys for emergencies
  • Assisting with bags, prams, parcels etc
  • Coordinating removalists
  • Monitoring security, car parks
  • Offering services such as dry-cleaning, newspaper delivery, transport, local area information, event bookings, flower ordering etc

Cleaning services

As a business, we started in the cleaning industry. This is a service offering that we have honed over more than 20 years. And we are the leaders at what we do. We’ve even stayed ‘ahead of the curve’ launching a Forensic Cleaning Service, preempting demand.

We are the face of the properties we maintain; therefore, appearance and cleanliness of all our buildings are crucial for our success.

From the penthouse suite to the car park, we treat every area the same. We use products that are WHS certified and environmentally friendly.

Our cleaning services include:

  • Cleaning and waste removal
  • Common areas
  • Windows
  • High-pressure cleaning
  • Sweeping
  • Hard floor resurfacing and polishing
  • Carpet steam cleaning
  • Forensic cleaning –  fully certified eradication of infectious diseases such as COVID-19

Gardening and landscaping services

Great landscaping enhances the look of a building… and importantly, can make a building feel like home. 

From regular gardening and property maintenance to a full garden or site health check, we have the experience and industry knowledge to transform your garden or property. We take a practical approach to deliver above and beyond for our clients. 


Our gardening and landscaping services include:

  • Rotational garden and property maintenance 
  • Lawn care, edging and turf installation 
  • Tree removal and stump grinding 
  • High-pressure cleaning 
  • Mulching and weed control 
  • Garden edging  and detailed pruning 
  • Green Waste Management 
  • Irrigation, fertilisation and plant regeneration programs
  • Pest and disease control 
  • Aeration and soil preparation 
  • Greenwall design and installation
  • Paving, fencing, retaining wall and decking design and installation
  • Maintenance services and planning

Maintenance and remediation

We provide a professional and personalised approach to maintenance and remediation issues. We respond to all requests in a timely manner and call on our highly skilled team of tradespeople to get the job done.

We manage maintenance notifications, the renewal of maintenance contracts and supervise attending tradespeople.


We take a proactive approach to advise the Strata Committee and/or Managing Agent on items requiring attention on common property.

Our maintenance solutions cover:

  • Insurance claims
  • Rectification work
  • Minor and major repairs
  • Refurbishments and renovations
  • Demolition
  • Waterproofing

Contact us for more information on our unique approach to residential building management.


Need more information? Get in touch.